Adding a team member

Written By Tom Raviv

Last updated About 2 hours ago

  1. Go to Team in the Guestii web app

  2. Tap Add New

  3. Select their role

  4. Enter their first name, last name and email address

  5. Save

They'll receive an invite to log in. On their first login they'll complete two-factor authentication on their device, and they're ready to go.

One extra option for Receptionists

When creating a Receptionist, you'll see a tickbox: Receptionist can edit ticket type pricing. Turn this on if you want them to be able to modify ticket prices at the door, or leave it off to keep pricing locked to what's set on the event.

Don't forget event assignment

Creating a team member doesn't automatically give them access to your events. They'll need to be assigned to an event before it appears in their app. See Assigning Team Members to Events for how.

Removing a team member

Open the team member from your team list and delete them. This removes their access to your account. If you just need to change someone's role, delete the existing team member and create them again with the new role, as roles can't be changed on an existing member.